FAQ

Q: When will I receive my books?
A: We usually mail your book order within 1-2 business days after clearing your payment. If you have a verified PayPal account, this usually happens immediately.


Q: What kind of payments do you accept?
A: We only accept PayPal on our online orders. Any other payment options will need to be arranged directly with Storm Anesthesia. Please email Storm Anesthesia if you have any questions regarding other payment options.


Q: Do I need a PayPal account to pay for my order?
A: No. You can pay with a credit/debit card (Visa, MasterCard, American Express, and Discover) — all without having a PayPal account.


Q: Can I return a book after I receive it?
A: No, all book sales are final. The only return we accept is for damaged products.


Q: My book(s) were damaged when they arrived! Can I receive a refund or an exchange?
A: We offer no refund but will happily exchange a damaged product. You may contact us at Storm Anesthesia, and we will arrange to exchange your purchase.


Q: Do you charge for shipping?
A: Currently, all orders can be shipped free of charge. We also offer two expedited options: Priority or Express mailing through USPS.

If you choose to pay for your shipping, we will do our best to have your order in the mail within 24 hours (often less).


Q: What is the timeframe for the shipping options?
A: We offer three different levels of shipping. The cheapest (FREE) is Media Mail, but if time is of the essence, you may choose USPS Priority or USPS Express Mail. The times mentioned here are from the USPS website, and we mail out from Columbia, SC 29206.

  • Media mail, which we offer for free, takes 10-12 days, and we may take a couple of days, work, depending, to make it to the post office
  • USPS Priority Mail takes 1-3 days, and we will attempt to get it out within 24 hours of receiving the order and payment
  • USPS Express takes 1-2 days, and we will send it the same day of receiving the order and payment


Q: I would like to order books for my whole class, do you offer a discount?
A: If your whole class wants to buy some of our material, we will offer you a discount. Please get in touch with us at Storm Anesthesia for special pricing. The more books you buy, the bigger the discount!


Q: Do you offer a discount just for me?
A: No, we do not currently offer general discounts. However, we offer occasional promotions and significant discounts if you buy a large quantity of our material. Please get in touch with Storm Anesthesia directly to inquire.


Q: Do you offer a live review course?
A: Yes, we no longer offer a liver review course.


Q: Do you offer any tutoring?
A: Yes, we offer concierge tutoring through ProgramPrep. Please visit our ProgramPrep website.